We want the services we provide to be the best possible and that is why your feedback is important to us.
You can make a compliment, suggestion or give feedback in a number of ways. You can:
Complete the feedback form below or download the complaint form:
Or download or complaints policy and procedure 10043689 Complaints Policy & Procedures
LAURUS is always seeking responses from its customers. All feedback or complaints will be thoroughly and fairly considered, dealt with in a timely manner and then used as a basis for further improvement if appropriate.
All feedback or complaints are treated in strictest confidence
The process for dealing with customer complaints can be found here.